App Privacy Policy

Privacy Policy for the Scarlet Security GroupTM Ltd. Secure360TM Application

This Application collects certain Personal Data from its Users to drive a guaranteed outcome from an emergency event.


Personal Data collected for the following purposes and using the following services:

  • User location in the event of an emergency        
  • Contacting the User
  • Contact form

Personal Data: phone number, location, name, email and device IMEI

Unique device identification

This Application may track Users by storing a unique identifier of their device, for analytics purposes or for storing Users' preferences.  This device linked data is not considered personally identifiable information.

Enterprise agreement

This Application is used by enterprise clients.  The Secure360 Platform Data Retention policy is a standard component of the Master Service Agreement (MSA) and serves as a core component of this Privacy Policy in most circumstances.


Data Controller and Owner

Types of Data collected

Among the types of Personal Data that this Application collects, by itself or through third parties, there are: phone number, location, email, device IMEI and user name.

The Personal Data may be freely provided by the User, or collected from the employer when using this Application as part of an executed MSA in an enterprise environment.

Any use of Cookies - or of other tracking tools - by this Application or by the owners of third party services used by this Application, unless stated otherwise, serves to identify Users and remember their preferences, for the sole purpose of providing the service required by the User.

Failure to provide certain Personal Data may make it impossible for this Application to provide its services and will affect the safety of the monitored user.

Users are responsible for any Personal Data of third parties obtained, published or shared through this Application and confirm that they have the third party's consent to provide the Data to the Owner.

Mode and place of processing the Data

Methods of processing

The Secure360 Platform processes the Data of devices and Users in a proper manner and takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.

The Data processing is carried out using hosted computers, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Platform, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of the site (administration, system administration) or any third parties as designated by the user or enterprise client.

Retention time

The Data is kept for the time necessary to provide the service requested by the User, or stated by the purposes outlined in this document.  The full Retention policy is specified by the enterprise and found in the Secure360 Platform Data Retention policy.

The use of the collected Data

The Data concerning the User is collected to allow Secure360 to provide its services, as well as for the following purposes:  Contacting the User in the event of an assist, timer expiry or SOS request.

The Data concerning the User of an Enterprise client may also be used by the Enterprise client for other purposes or delivery of additional services.  Any use by the Enterprise must be disclosed to the User and is not governed by this Policy but contained in a separate agreement from the Enterprise.

Additional information about Data collection and processing

Legal action

The User's Personal Data may be used for legal purposes by Secure360, in Court or in the stages leading to possible legal action arising from improper use of this Application or the related services.

The User declares to be aware that Secure360 may be required to reveal personal data upon request of public authorities.

Additional information about User's Personal Data

In addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information concerning particular services or the collection and processing of Personal Data upon request.

System logs and maintenance

For operation and maintenance purposes, this Application may collect files that record interaction with this Application (System logs) or use for this purpose other Personal Data (such as IP Address).

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from Secure360 at any time.

The rights of Users

Users have the right, at any time, to know whether their Personal Data has been stored and can consult Secure360 to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, cancelled, updated or corrected, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. Requests should be sent to Secure360.

Changes to this privacy policy

Secure360 reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom. If a User objects to any of the changes to the Policy, the User must cease using this Application and can request that Secure360 remove their Personal Data. Unless stated otherwise, the then-current privacy policy applies to all Personal Data Secure360 has about Users.

Last Updated: March 8, 2017